You don’t necessarily need a Reservation to bring your Apple device (Mac, AppleTV, iPhone, iPad, iPod, AirPods, Beats) to us for repair.
You can just show up at either of our Locations and get it checked in, but it will be approximately 1-4 business days before we can start the diagnostic process, depending on our workload at the time of check-in.
We do offer a RUSH Fee if you weren’t able to make a Reservation, or if there aren’t any Reservations available, but the RUSH Fee is above and beyond all other charges, and completion time is not guaranteed. For more information about our RUSH Fee, please refer to our FAQ section.
Your best option is to make an appointment with us through Apple’s Reservation System. Here are the steps to do that: