We make it easy

CORNICE goes the extra distance to make sure customers receive consistent, high quality service. In the process, we try to add to our customers’ knowledge and understanding of their computers as a value-added service.

AppleCare

In-Warranty and AppleCare Repairs at no charge to you

We'll Fix It

Out-of-Warranty Repairs, including data recovery, liquid spills, and accidental damage

Extension Program

We Honor Apple's Repair Extension Program (diagnostic fee may apply)

We Come to You

We offer On-site Repairs (travel fee may apply)

Pickup and Delivery

We also offer Pickup and Delivery Service (travel fee may apply)

Apple Parts

We use Apple Genuine Service Repair Parts

Troubleshooting

Troubleshooting Assistance to identify operating system or software problems versus hardware malfunctions

Data Protection

Free advice on data backup prior to your repair

Save Your Data

We offer Data Backup, DataTransfer, and Data Recovery Services

One Year Limited Warranty and AppleCare Repairs – We will perform a repair for you at no charge when an Apple Genuine Part needs to be replaced on your Apple computer. This does not include problems caused by liquid spills, or accidental damage, or lost data, or software issues. We can repair the problems caused by liquid spills, or accidental damage, or lost data, or software issues, but there is a charge for these services, because they fall outside the scope of the Terms and Conditions for your One Year Limited Warranty or AppleCare Protection Plan. Apple offers 90 days of complimentary phone support with your One Year Limited Warranty for help with software issues. You can extend this complimentary phone support, for up to 3 years from your purchase date, when you buy the AppleCare Protection Plan. The AppleCare Protection Plan also gives you up to 3 years from the purchase of repairs at no charge for covered repairs.

Repair Part Warranty Information – Apple Genuine Repair Parts come with a 90-day warranty. For computers within their One Year Limited Warranty or that have AppleCare, the part is covered until your Warranty or AppleCare expires, whichever is longer. For out of warranty repairs, the 90-day part warranty applies.

Repair Extension Program – This program provides for the repair or replacement of a part when Apple has found that there is a quality issue with a component that is causing specific symptoms on a specific model within a given serial number range. Under this program, the part is replaced at no charge, even if the computer is out of warranty (diagnostic fee may apply). More Info

RUSH Service Available – For emergency repairs we offer a rush fee that puts your computer on the bench NOW!

Peripherals – CORNICE also offers service for your Mac peripherals. Ask about the range of services available to you.

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